Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from Tia Brand’s website (the “Site”).

 

Personal Information We Collect

 

When you visit the Site, we automatically gather certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you navigate the Site, we collect information about individual web pages or products you view, the websites or search terms that directed you to the Site, and how you interact with the Site. This automatically collected data is referred to as “Device Information.”

 

We collect Device Information using these technologies:

• Cookies: Data files stored on your device or computer, often containing an anonymous unique identifier. For details on managing cookies, visit www.allaboutcookies.org.

• Log Files: Tracks activities on the Site, recording data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

• Web Beacons, Tags, and Pixels: Electronic files that record browsing behavior on the Site.

 

When you make or attempt to make a purchase through the Site, we collect additional information, such as your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

 

“Personal Information” in this policy includes both Device Information and Order Information.

 

How We Use Your Personal Information

 

We use Order Information to:

• Fulfill orders placed through the Site (e.g., process payment details, arrange shipping, and provide order confirmations).

• Communicate with you.

• Screen for potential risk or fraud.

• Provide you with relevant information or advertisements, per your preferences.

 

Device Information is used to:

• Identify potential risks or fraud (e.g., via IP address).

• Optimize and improve the Site’s performance (e.g., analytics on browsing behavior).

 

Sharing Your Personal Information

 

We share your information with third parties to assist in its use as described above:

• Shopify powers our online store. You can read more about Shopify’s data practices here.

• Google Analytics helps us analyze customer behavior. Learn about Google’s data practices here. Opt-out of Google Analytics here.

 

We may also share information to comply with legal obligations, such as subpoenas, or to protect our rights.

 

Behavioral Advertising

 

We use your information to display targeted advertisements that may interest you. Learn more about targeted advertising:

• Network Advertising Initiative

 

To opt out of targeted ads:

• Facebook: Ad Preferences

• Google: Ad Settings

• Bing: Personalized Ads

 

For additional opt-out options, visit the Digital Advertising Alliance.

 

Do Not Track

 

We do not change our data collection practices in response to “Do Not Track” signals from your browser.

 

Your Rights

 

If you are a European resident, you have the right to:

• Access the personal information we hold about you.

• Request corrections, updates, or deletions of your personal information.

 

For assistance, contact us using the details below.

 

We process your data to fulfill contracts (e.g., orders) or pursue legitimate business interests. Your information may be transferred outside Europe, including to Canada and the United States.

 

Data Retention

 

We retain your Order Information for our records unless you request its deletion.

 

Changes

 

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

 

Contact Us

 

For questions about our privacy practices or to make a complaint, reach us at:

Email: privacy@tiabrand.com